Vietnam Hospitality: What You Need to Know

If you’re curious about Vietnam hospitality, you’ve landed in the right spot. From bustling city hotels to quiet beachfront lodges, the country is fast becoming a hotspot for travelers and hospitality professionals alike. Let’s break down the key trends, the best places to stay, and how you can get involved in this vibrant sector.

Why Vietnam’s Hospitality Scene Is Booming

First off, Vietnam’s tourism numbers have been climbing year after year. More tourists mean more demand for quality accommodation, food, and experiences. The government’s push for infrastructure upgrades—new airports, better roads, and modern train links—makes it easier for visitors to explore from north to south. At the same time, local entrepreneurs are opening boutique hotels that blend traditional design with modern comforts, giving guests a taste of Vietnamese culture without sacrificing convenience.

Another driver is the rise of digital platforms. Booking sites, travel apps, and social media reviews now shape how people choose where to stay. Hotels that invest in strong online presence and quick customer service see higher occupancy rates. Even small guesthouses can attract international guests if they showcase authentic experiences and respond fast to inquiries.

Top Destinations for a Great Stay

When it comes to choosing a place to stay, a few spots consistently stand out:

  • Hanoi – The capital offers everything from historic colonial hotels to trendy lofts in the Old Quarter. Look for places near Hoan Kiem Lake for easy sightseeing.
  • Ho Chi Minh City – Known for its nightlife, the city’s hospitality range includes luxury skyscraper hotels and affordable hostels in District 1.
  • Da Nang – Beach lovers love the modern resorts lining My Khe Beach. Many have all‑in‑one packages that include tours to nearby Hoi An.
  • Hoi An – This UNESCO town is famous for boutique hotels set in restored timber houses. Staying here gives you a step‑back feeling while still having Wi‑Fi.
  • Phú Quy Island – If you crave seclusion, eco‑resorts on this island focus on sustainable practices and local cuisine.

Each location offers a different vibe, so think about what experience you want—city buzz, beach chill, or cultural immersion.

How to Work in Vietnam Hospitality

Job seekers should note that English‑speaking staff are in high demand. Hotels, tour agencies, and restaurants often need front‑desk agents, guides, and chefs who can communicate with international guests. A basic understanding of Vietnamese culture helps a lot, but many places offer on‑the‑job language training.

To get started, update your CV with any hospitality certifications you have—like a diploma in hotel management or a food‑service safety course. Then, use local job boards, LinkedIn, or directly contact hotels that interest you. Internships are also a good entry point; many large chains run seasonal programs that turn into full‑time roles.

Practical Tips for Travelers

Before you book, check recent reviews on multiple sites. A hotel might look great on one platform but have hidden fees on another. Also, ask about free Wi‑Fi, breakfast options, and cancellation policies—these details can make or break a trip.

Consider booking a mix of accommodation types. Spend a night or two in a luxury hotel for comfort, then switch to a guesthouse for a more authentic feel. Finally, respect local customs: remove shoes when entering rooms that have traditional tatami mats, and be polite when asking for service.

Vietnam hospitality is a dynamic mix of modern growth and cultural heritage. Whether you’re planning a vacation, looking for a job, or just want to understand the industry, the key is to stay curious, do your research, and enjoy the warm welcome that Vietnam is famous for.

Starbucks to expand across Vietnam hotels and resorts in Sun Hospitality deal
Starbucks to expand across Vietnam hotels and resorts in Sun Hospitality deal

Kieran Lockhart, Aug, 27 2025

Starbucks has signed a strategic deal with Sun Hospitality & Entertainment Group to open more outlets across Vietnam’s top hotel, resort, and theme park destinations. The agreement, sealed on August 23, 2025, includes co-branded products, joint marketing, and Coffee Festivals. The move positions Starbucks in high-traffic tourist sites while boosting guest services across Sun Group’s portfolio.

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