Kieran Lockhart, Feb, 1 2025
On January 31, 2025, Barclays Bank was hit by a severe IT outage, affecting thousands of customers trying to conduct online banking during a crucial period. The disruption coincided with the HMRC tax deadline, raising panic among self-employed individuals due to potential penalty risks. Barclays apologized and worked on resolving the problem, advising customers to refrain from retrying transactions.
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Kieran Lockhart, Jan, 25 2025
NatWest plans to close 53 branches across the UK in 2025, reflecting the ongoing digital transformation in the banking sector. These closures follow a broader trend of banks reducing their physical presence as customer preferences shift towards online banking. Despite the decrease in branches, NatWest is investing in alternative solutions like Banking Hubs to support customers affected by branch closures.
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